Abovo Events & Hospitality LLP is committed to ensuring smooth delivery and customer satisfaction.

Order Processing

• Orders are processed within 2-3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timelines

• Domestic (India): Usually delivered within 5–10 business days.

• International: 10–20 business days, subject to customs clearance and courier availability.

Shipping Charges

• Shipping charges are calculated at checkout.

• Free shipping may apply on promotional offers or above a certain order value.

Delays

We are not responsible for courier delays, customs clearance, or circumstances beyond our control (strikes, weather, etc.).

Tracking

Once shipped, you will receive a tracking ID via email.

Exchange Policy

• Exchanges are accepted within 7 days of delivery for defective, damaged, or incorrect items.

• Products must be unused, in original packaging, and in the same condition as received.

• Customized or perishable products are non-exchangeable.

• To request an exchange, email us at info@abovo.co.in with your order number and issue details.